Technical FAQ

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Technical FAQ

Installation-Uninstallation

How do I uninstall Quick Heal antivirus

Removing Quick Heal antivirus may expose your computer to virus threats. However, if you need to uninstall it, follow these steps:

Go to Start > Control Panel > Programs.
Right-click Quick Heal antivirus and select Uninstall.

After uninstallation, restart your system for changes to take effect.

Note: Admin rights are needed to uninstall Quick Heal.

For more info, check Uninstalling Quick Heal Antivirus.

On which platforms can Quick Heal antivirus be installed?

Quick Heal antivirus is compatible with Windows 11, Windows 10, Windows 8.1 and Windows 8, Windows 7.

Can I install Quick Heal antivirus on another computer?

Yes. To install Quick Heal antivirus on another computer, uninstall it from the current device, then install it on the new device. Remember, each Quick Heal Product Key is intended for use on a single system at a time.

Where will I find the Product Key of my Quick Heal antivirus?

You can find the Product Key in the following ways:

Open Quick Heal antivirus.
On the top right, License <xxx Days left>.
The license details are displayed.

Open Quick Heal antivirus.
On the left menu pane, click More > License Details. The product details are displayed.

How do I know when my license is expiring?

Open Quick Heal Antivirus.
On the dashboard, the top right corner displays the number of days left for the license to expire.
Click the License - xxx Days left to view the expiry date and other details

To register Quick Heal offline, I need Installation Number. Where can I find it?

The Installation Number can be obtained during the offline registration process. Refer Registering Quick Heal offline for more information.

How do I download and install Quick Heal antivirus?

You can download and install Quick Heal antivirus using either the Quick Heal installer or a Quick Heal CD.

To download and install the latest Quick Heal antivirus using the Quick Heal Installer, please follow these steps:

Visit the following link
https://www.quickheal.com/installer
Enter the product key if available or select the product from product list and click Download. The installer file is downloaded to your device.
Double-click the downloaded setup file to start the installation and then follow the on-screen instructions.
See Also: Downloading and installing Quick Heal.

Using the Quick Heal CD

Insert the Quick Heal antivirus CD/DVD in the DVD drive.
Click Install.
Follow the on-screen instructions.

How can I identify whether my operating system is 32-bit or 64-bit?

Quick Heal automatically detects whether your computer operating system is 32-bit or 64-bit and download the correct installer version on your device.

To know operating system and the version of your computer:

On Windows 11 and Windows 10

Go to Control Panel > System > Device Specifications
Check the System type whether 32-bit or 64-bit.

On Windows 8.1 and Windows 8

Go to Control Panel > System and Security > System.
Check the System type whether 32-bit or 64-bit.