General Queries

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General Queries

General

Can I use more than one antivirus software on my computer?

No. Running more than one antivirus software on a single computer is not recommended.

I set Password Protection in Quick Heal antivirus. But I have forgotten my password now. How can I retrieve my password?

Click on any feature, you will be prompted to enter your password. On the same dialog box, you can see a link Forgot password? Using this link, you can retrieve your password.

<p >You may also contact our technical support team from https://www.quickheal.com/quick-heal-support-center.

I have lost my Product Key of Quick Heal antivirus. How can I get it?

To retrieve your lost product key, visit www.quickheal.com/lost and fill the required information. Alternatively, you may write to support@quickheal.com with the purchase details. We will respond as soon as possible.

I want to change my contact details that I provided at the time of registration. How can I do this?

To update your contact details, send us an email with your current details to support@quickheal.com.

For technical support, where should I contact?

You may contact our technical support team from https://www.quickheal.com/quick-heal-support-center.

How do I uninstall Quick Heal antivirus?

Removing Quick Heal antivirus may pose your computer to virus threats. However, if you need to uninstall Quick Heal antivirus, follow these steps:

If your operating system is Windows 10, select Start > Control Panel. On the Control Panel, click the Programs and Features link. (On other operating systems, this may be termed as Program only). On the Programs and Features list, right-click on Quick Heal antivirus and select Uninstall.
Quick Heal antivirus Uninstaller will prompt for the deletion of Reports. If you wish to reinstall Quick Heal antivirus after some time, you can clear the Remove Report Files option. Otherwise, press OK.
After uninstallation, your system will prompt you to restart your system for changes to take effect.

Note: Uninstalling Quick Heal antivirus requires administrative rights.