{"id":90747,"date":"2022-05-04T16:00:05","date_gmt":"2022-05-04T10:30:05","guid":{"rendered":"https:\/\/blogs.quickheal.com\/?p=90747"},"modified":"2023-10-17T15:18:42","modified_gmt":"2023-10-17T09:48:42","slug":"update-security-certificate-to-install-quick-heal-product-successfully","status":"publish","type":"post","link":"https:\/\/www.quickheal.com\/blogs\/update-security-certificate-to-install-quick-heal-product-successfully\/","title":{"rendered":"Update Security Certificate to Install Quick Heal Product Successfully"},"content":{"rendered":"<h3><\/h3>\n<h3>Issue<\/h3>\n<p>Received the following installer setup file corruption error during installation of the <a href=\"https:\/\/www.quickheal.co.in\/home-users\">Quick Heal product<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-90748 alignnone\" src=\"https:\/\/blogs.quickheal.com\/wp-content\/uploads\/2022\/05\/Fig_1.png\" alt=\"Installer\" width=\"480\" height=\"215\" srcset=\"https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/Fig_1.png 480w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/Fig_1-300x134.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/p>\n<h3>Reason<\/h3>\n<p>This error occurs due to missing security certificates in Windows OS. This error is encountered during the installation of the Quick Heal product.<\/p>\n<h3>Solutions<\/h3>\n<h4><strong>Steps to successfully update security certificate to install Quick Heal products<\/strong><\/h4>\n<p>Following are the solutions to resolve this issue.<br \/>\n<strong>Solution 1:<\/strong> Keep your computer connected to the Internet during the time of installation of the Quick Heal product. If the installation detects any missing certificates, they would be installed automatically.<br \/>\n<strong>Solution 2:<\/strong> To install the certificate manually on a Windows computer without direct Internet connection, kindly follow these steps.<\/p>\n<ol>\n<li><a href=\"https:\/\/cacerts.digicert.com\/DigiCertTrustedRootG4.crt\" target=\"_blank\" rel=\"noopener noreferrer\">Click here to download the latest trusted root certificate authority<\/a> (DigiCert Trusted Root G4)<\/li>\n<li>To launch the certificate import wizard, double click on the<strong> .crt<\/strong> file that is downloaded in Step 1.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-90751\" src=\"https:\/\/blogs.quickheal.com\/wp-content\/uploads\/2022\/05\/solution02-02-316x390.png\" alt=\"\" width=\"316\" height=\"390\" srcset=\"https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-02-316x390.png 316w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-02-243x300.png 243w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-02.png 422w\" sizes=\"(max-width: 316px) 100vw, 316px\" \/><\/li>\n<li>Click <strong>Install Certificate<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-90752\" src=\"https:\/\/blogs.quickheal.com\/wp-content\/uploads\/2022\/05\/solution02-03-401x390.png\" alt=\"\" width=\"401\" height=\"390\" srcset=\"https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-03-401x390.png 401w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-03-300x292.png 300w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-03-45x45.png 45w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-03.png 551w\" sizes=\"(max-width: 401px) 100vw, 401px\" \/><\/li>\n<li>Select <strong>Current user<\/strong> and then click <strong>Next<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-90753\" src=\"https:\/\/blogs.quickheal.com\/wp-content\/uploads\/2022\/05\/solution02-04-402x390.png\" alt=\"\" width=\"402\" height=\"390\" srcset=\"https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-04-402x390.png 402w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-04-300x291.png 300w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-04-45x45.png 45w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-04.png 553w\" sizes=\"(max-width: 402px) 100vw, 402px\" \/><\/li>\n<li>Select the <strong>Automatically select the certificate store based on the type of certificate<\/strong> option. Click <strong>Next<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-90754\" src=\"https:\/\/blogs.quickheal.com\/wp-content\/uploads\/2022\/05\/solution02-05-404x390.png\" alt=\"\" width=\"404\" height=\"390\" srcset=\"https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-05-404x390.png 404w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-05-300x290.png 300w, https:\/\/www.quickheal.com\/blogs\/wp-content\/uploads\/2022\/05\/solution02-05.png 553w\" sizes=\"(max-width: 404px) 100vw, 404px\" \/><\/li>\n<li>Click <strong>Finish<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-90755\" src=\"https:\/\/blogs.quickheal.com\/wp-content\/uploads\/2022\/05\/solution02-06.png\" alt=\"\" width=\"261\" height=\"173\" \/><\/li>\n<li>Click <strong>OK<\/strong>.<\/li>\n<\/ol>\n<p>After the certificate is imported successfully, run the Quick Heal\u2019s installer setup file again.<\/p>\n<h3>Recommendation<\/h3>\n<p>Always keep your Windows operating system up-to-date with the latest updates and security patches. Using the <a href=\"https:\/\/blogs.quickheal.com\/quick-heal-launches-an-all-new-version-23-smart-secure-and-sustainable\/\">latest version<\/a> of operating systems will help you avoid the risk of exploits targeting vulnerabilities of the operating systems.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue Received the following installer setup file corruption error during installation of the Quick Heal product. Reason This error occurs due to missing security certificates in Windows OS. This error is encountered during the installation of the Quick Heal product. Solutions Steps to successfully update security certificate to install Quick Heal products Following are the [&hellip;]<\/p>\n","protected":false},"author":75,"featured_media":90762,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1902,616,1249],"class_list":["post-90747","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-security-certificate","tag-update","tag-windows"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/posts\/90747"}],"collection":[{"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/comments?post=90747"}],"version-history":[{"count":16,"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/posts\/90747\/revisions"}],"predecessor-version":[{"id":91397,"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/posts\/90747\/revisions\/91397"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/media\/90762"}],"wp:attachment":[{"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/media?parent=90747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/categories?post=90747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.quickheal.com\/blogs\/wp-json\/wp\/v2\/tags?post=90747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}