Using Quick Heal

What is an Emergency CD? How do I create an Emergency CD?

You can create your own emergency bootable CD that will help you to boot your Windows PC and scan and clean all the drives including NTFS partitions. This CD helps in cleaning, badly infected PC from file infecting viruses which cannot be cleaned from inside Windows. This features works only on 32-bit operating systems.

You can create an emergency CD or command line scanner from Quick Heal Total Security at any time. This will be created with the latest virus signature pattern file used by Quick Heal Total Security on your system.

To create an Emergency CD

To create Quick Heal Emergency CD, your system should fulfill following requirements:

  • Licensed copy of Microsoft Windows Operating System (Windows 2000/XP/2003 or above).
  • Microsoft Windows Installation CD. (Windows XP/2003)
  • A blank writable CD and a CD-Writer drive.
  • Emergency CD can only be used to scan and clean drives of the same system for which you have licensed Microsoft Windows operating system.

Creating Emergency CD

  • Start Quick Heal.
  • Click Tools from top menu.
  • Click Create Emergency CD.
  • Click Next.
  • Select Create Emergency CD, click Next.
  • Bootable files are required to make the CD bootable. Select Operating System Installation CD option and insert the Operating System CD (Windows XP or Windows 2003 operating system CD only). Select CD-ROM drive and click Next.
  • Click Next.
  • System files will be fetched from the installation CD.
  • Remove the Operating System Installation CD and insert a blank writable CD.
  • Select the CD-Rom drive.
  • Click Next.
  • Emergency CD will be created.

Creating Emergency CD

  • Start Quick Heal.
  • Click Tools from top menu.
  • Click Create Emergency CD.
  • Click Next.
  • Select Create Emergency CD, click Next.
  • Bootable files are required to make the CD bootable. Select Operating System Installation CD option and insert the Operating System CD (Windows XP or Windows 2003 operating system CD only). Select CD-ROM drive and click Next.
  • Click Next.
  • System files will be fetched from the installation CD.
  • Remove the Operating System Installation CD and insert a blank writable CD.
  • Select the CD-Rom drive.
  • Click Next.
  • Emergency CD will be created.

Creating Emergency CD using system files

If you have created emergency CD earlier by providing Microsoft Windows Installation CD using Emergency CD Creation Wizard. Then you can quickly burn the emergency CD again by following below given steps:

  • Start Quick Heal.
  • Click Tools from top menu.
  • Click Create Emergency CD.
  • Click Next.
  • Select System files used earlier while creating emergency CD.Click Next.
  • System files used earlier for CD creation will be fetched automatically.
  • Remove the Operating System Installation CD and insert a blank writable CD.
  • Select the CD-Rom drive.
  • Click Next.
  • Emergency CD will be created.

To create Command line scanner

You can create DOS Command line scanner using Emergency wizard.

  • Start Quick Heal.
  • Click Tools from top menu.
  • Click Create Emergency CD.
  • Click Next.
  • Select Save Command line scanner at option provided..
  • Browse the folder or type the path where you wish to create command line scanner.
  • Press Next.
  • Command line scanner will be created.
How to use Emergency CD?
  • Quick Heal Emergency CD,­ create your own emergency bootable CD that will help you to clean boot your Windows PC and scan and clean all the drives including NTFS partitions. This helps in cleaning badly infected PC from file infecting viruses which cannot be cleaned from inside windows.

    Command line scanner plays a vital role on Windows 95/98/Me operating system. If your computer is badly infected by a virus in such a case while installing Quick Heal, Pre-install scan of Quick Heal installer will detect the active virus resident in memory. Hence you are unable to proceed with Quick Heal Installation. You are required to remove the virus from memory and other critical system areas before proceeding with Quick Heal Installation. To create Quick Heal Emergency CD, your system should fulfill following requirements:

    • Licensed copy of Microsoft Windows Operating System. (Windows 2000/XP/2003 or above).
    • Microsoft Windows Installation CD. (Windows XP/2003)
    • A blank writable CD and a CD-Writer drive.
    • Emergency CD can only be used to scan and clean drives of the same system for which you have licensed Microsoft Windows operating system.

How to make Emergency CD

Emergency CD and Command line scanner can be created using installed Quick Heal software.

Using Emergency CD

  • Insert Emergency CD into your CD-Rom/DVD-Rom drive.
  • Restart your system.
  • Emergency CD will be automatically start and starts scanning all the drives. It will automatically disinfect the infection if found.
  • Once the scanning is over remove the Emergency CD from CD-Rom/DVD-Rom drive.
  • Restart your system.

Using Command line Scanner

Command line Scanner is executed using EMGSCAN.EXE command at the DOS command prompt. EMGSCAN.EXE usage is:

Emgscan Usage

Emgscan.exe [drive/path] [options]

Emgscan Options

/DELETE Delete infected files.
/REPAIR Disinfect whenever possible.
/DUMB Do a "dumb" scan of all files.
/WARE Scan for Adware/Spyware.
/MIME Scan for eml files.
/HELP or /? Display this help.
/LIST List all files checked.
/NOSUB Do not scan subdirectories.
/ARCHIVE[-] Scan inside archive files.
/PACKED[-] Unpack compressed executables.
/REPORT=FileName Create a report file.
/TEMPDIR=DirPath Temporary Directory name.

For specified options '-' inverts the default meaning.

To remove viruses using Emergency Disk:

  • Start Quick Heal.
  • Click Tools from top menu.
  • Click Create Emergency CD.
  • Click Next.
  • Select Save Command line scanner at option provided..
  • Browse the folder or type the path where you wish to create command line scanner.
  • Press Next.
  • Command line scanner will be created.

To remove viruses using Emergency Disk:

  • Shutdown your computer.
  • Switch on the computer.
  • Insert Windows 95/98 Startup Disk or a clean DOS bootable disk. This will boot your system in A:\ Dos Shell.
  • Insert the Quick Heal Emergency disk.
  • Type "EMGSCAN C: /REPAIR" at the DOS command prompt and press Enter.
  • Quick Heal will scan entire C drive of your system and will try to disinfect the boot sectors or files if found infected during the scan.
  • When Quick Heal removes all the viruses and completes the scan, it will provide you with the respective scan summary.
While booting the system I got Quick Heal Startup Scanner alert? What to do?

If you have installed some program and you gets a Startup Scanner warning for that program select "Accept". If you have not installed any application knowingly and you get a Startup Scanner warning choose "Repair" / "Delete", as this may be a new Trojan/Worm/Backdoor.

My Outlook Express email account setting is changed after Quick Heal installation on Windows 95/98/ME operating system?

Quick Heal mail protection if enabled will configure your Outlook Express as follows to provide email protection:

  • Incoming Mail (POP3) settings in email account properties are changed to.
  • Account Name in incoming mail server will be changed fromto/

Please do not alter these changes. Outlook Express will still send and receive mail as it doing before the installation. For more information on mail protection please go through "Mail Protection Help" in Help menu of Quick Heal.

How to use Quick Heal Quarantine?

Do the following steps:

Click on Quarantine from Quick Heal Integrated Scanner-Utility. You can perform the following tasks with the Quarantine feature:

Add - a file to Quarantine.

Remove (Delete) - a File from Quarantine.

Remove All - the files from Quarantine.

Restore - a file from Quarantine to its original location.

After updating Quick Heal how do I determine the version and virus database of Quick Heal?

Following any one way you can check your Quick Heal Version and Virus database:

  • Launch Quick Heal from Start, Programs, and Quick Heal Group. Then point to Help and About Quick Heal. Here you will get version and virus database information.
  • Right click on any file point to Properties. Point to Quick Heal Tab. Here you will get the version and virus database information. You will also get the clean or infection status of the particular file.
  • Check Live Update section in Activity Log of Quick Heal Scanner.
How do I remove virus that is active in memory?

To remove virus from memory and system you will need to scan your system using Quick Heal Emergency CD.

See Also:

What is an Emergency CD? How do I create an Emergency CD?

How to use Quick Heal Emergency CD?

I want Quick Heal to scan my system at every first boot on daily basis. What to do?

You can schedule the scanner to run automatically at predetermined time and intervals. You can schedule the scan one time, daily, weekly or monthly. This will supplement other automatic protection features to ensure that your computer remains virus-free.

You can access the scheduler from Start-Programs-Quick Heal-Quick Heal–Settings–Schedule Scanning. Scheduler window contains two tab controls viz. Scheduler Entry Form and Scheduler Report. To schedule Quick Heal you must be in Scheduler Entry form tab.

To schedule virus scans:

  • Select the frequency of Schedule Scanning from drop down list box from Schedule Information group.
  • Accordingly enter the correct time, day, and date information, if necessary. You can also select to scan at First Boot instead of Specified time.
  • Select drive letters from Drives drop down list box to scan.
  • If you need special scanner configuration for this scheduled scan you can change the scanner settings by clicking the Settings button.
  • Click Add button to add the schedule scan entry.
  • Click OK to confirm.
Quick Heal has found a virus but the Repair option is not disabled?

Repair option is highlighted/disabled if Quick Heal has detected virus inside a compressed file. Quick Heal doesn't disinfect a virus inside compressed file. To disinfect uncompress the same in a temp folder. Repair the virus using Quick Heal Scanner. Then compress the clean files to a compress file.

Why I'm getting this message "Quick Heal On-line protection is running in other user's session and is also protecting current user session……….."

This prompt comes in case if you switch to a different user profile on Windows XP. Quick Heal Online protection is already enabled and protecting the 1st user session as well as this session. Although Quick Heal Online Protection icon for this session will not appeared in this profile due to some restrain. But your system still protected from the viruses.

To avoid seeing this message you can logout from current user to login into a different user by using Logoff option of Windows XP.


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